Your Google Rating Is Costing You Customers. Let's Fix That.
Collect feedback at the counter with a simple QR code. Happy customers get sent straight to Google to leave a 5-star review. Unhappy ones come to you privately — so you can fix it before it ends up online.
14 days free
Setup in 2 minutes
Google, Yelp, Facebook & more
Sage & Vine Cafe
How was your visit today?
Great coffee, lovely staff!
Submit Review
✓ 4 stars → Redirected to Google Reviews
Your Rating Is Costing You Customers
88% of consumers check online reviews before choosing a local business. If your rating is below 4 stars, they're going to your competitor.
Happy customers leave silently
They loved the experience but never think to leave a review. Meanwhile, the one unhappy customer posts a 1-star rant.
One bad review tanks your rating
It takes roughly 20 five-star reviews to offset a single 1-star. Without a system to collect positive reviews, the math never works in your favour.
You're doing great work — Google doesn't show it
Your 4.8-star service is stuck at 3.6 online because only frustrated people post. That's costing you customers every day.
Three Steps. More 5-Star Reviews.
No complicated setup. No training manual. Your team can start collecting reviews in minutes.
Customer scans your QR code
Place your branded QR code at the counter, on tables, or on receipts. Customers scan it with their phone camera.
They tap a star rating
A branded review form loads instantly — your logo, your colours. One tap to rate, optional comment. Done in 10 seconds.
Happy reviews go to Google. Unhappy ones come to you.
4-5 stars? They get sent to your Google page to post publicly. 1-3 stars? The feedback stays private so you can reach out first.
Watch the Customer Experience
From QR scan to Google review in under 30 seconds. Here's exactly what your customers see.
Sage & Vine Cafe
Scanning QR code...
Customer scans QR code
The Numbers Behind More Reviews
Every stat that matters for your bottom line.
<30 sec
For your customer to leave a review
They scan your QR code, tap a star rating, and optionally leave a comment. No app download, no login, no friction.
$1,500+
Extra monthly revenue from a half-star boost
Harvard Business School found that a 0.5-star increase drives 5-9% more revenue. For a local business, that means real money walking through your door.
95%
Of SMS review requests get opened
Compared to 20% for email. When you send a review request via SMS, it actually gets seen and acted on.
Every Review. Every Platform. One Dashboard.
See all your Google, Facebook, and Yelp reviews in one place. Track your rating over time, see which staff are collecting the most reviews, and get a weekly summary — no need to check three different apps.
Built for Local Businesses. Not Enterprise Complexity.
Collect reviews, protect your reputation, grow your rating. Here's what you get.
QR Code at the Counter
Print a branded QR code. Customer scans, taps a star rating, done in under 30 seconds. No app, no login.
Good Reviews Go Public. Bad Ones Stay Private.
When someone gives you 4-5 stars, they get sent to Google to post publicly. 1-3 stars? The feedback stays between you and them — so you can make it right.
Catch Negatives Before They Go Public
Get an instant email alert when someone rates you 1-3 stars. Reach out and make it right — before it hits Google.
All Reviews in One Dashboard
Google, Facebook & Yelp reviews auto-synced into one place. Weekly email digest, rating trends, and response tracking.
SMS & Email Requests
Staff enters a phone number, customer gets a text with your review link. Takes 5 seconds. Auto-reminders if they forget.
Your Brand, Not Ours
Your logo, your colours on the review form. Plus a public testimonial wall to showcase your best reviews anywhere.
Plus everything else you'd expect
One Plan. Everything Included.
Going from 3.8 to 4.3 stars on Google means more people walk through your door. Even two extra customers a week pays for itself — and most businesses see results within the first month.
$79
$49
Founding Member Rate/mo
per location
Setup in 2 minutes — no training needed
QR code + SMS review collection
100% compliant with Google review policies
Good reviews go to Google — bad ones stay private
Instant email alerts on negative reviews
Auto-sync reviews from all platforms
Weekly performance digest
Auto follow-up reminders
Unlimited staff accounts — no per-seat charges
Public testimonial wall
Fully branded — your logo, your colours
No contracts. Cancel anytime.
Got Questions? We've Got Answers.
If yours isn't here, email tristan@insightreviews.com.au — I reply personally.
Sign up and get full access to every feature for 14 days — no credit card required — QR codes, SMS, smart routing, dashboard, the lot. You won't be charged until the trial ends. After 14 days, your subscription begins at $49/mo.
If customers walk through your door, InsightReviews works for you. Cafes, restaurants, salons, dental clinics, physios, auto shops, gyms, retail stores, vets — any local business that serves customers in person.
That's the core of what we do. When a customer rates you 1-3 stars, their feedback stays completely private. You get an instant email alert so you can reach out and make it right — before they ever post publicly on Google.
We generate a unique QR code for your business. Print it and place it at your counter, on tables, on receipts, or wherever makes sense. Customers scan it with their phone camera — no app needed — and your branded review form pops up instantly.
Absolutely. Invite unlimited staff members. They get a simple screen: enter a phone number or show the QR code. There's even a staff leaderboard so you can see who's sending the most review requests.
Google, Yelp, Facebook, TripAdvisor, and any custom review URL. We also auto-sync your existing reviews from Google, Facebook, and Yelp so everything's in one dashboard.
Yes. Connect your Google Business Profile, Facebook page, or Yelp listing and we'll sync all your existing reviews into the dashboard automatically. Updated regularly so you always have the full picture.
No. Every customer can leave a review on any platform they choose — we never block or filter reviews. We simply make it easier for happy customers to find your Google page, and give unhappy customers a private channel to share feedback with you directly. This is fully compliant with Google's review policies.
That's exactly who we built this for. Most businesses with a low rating aren't doing bad work — they just have more negative reviews than positive ones because happy customers don't think to post. Start collecting consistently and you'll see the rating shift within weeks.
Yes, no contracts, no lock-in. Cancel from your billing dashboard with one click. Your data stays available for 30 days after cancellation.
Works with the platforms your customers use
Yelp
TripAdvisor
Built in Melbourne by Tristan
I kept watching great Melbourne businesses — my local cafe, my dentist, the salon down the road — stuck with 3-star Google ratings despite doing brilliant work. The problem was always the same: happy customers walked out without leaving a review. The unhappy ones didn't. I built InsightReviews to fix that. It takes 2 minutes to set up, your staff can use it with zero training, and if it doesn't improve your rating, cancel anytime. Got questions? Email me directly at tristan@insightreviews.com.au — I reply personally.
Stop Losing Customers to a Low Rating
Every day you don't ask, your happy customers walk out without posting a review — while the unhappy ones go straight to Google. You can change that in the next 2 minutes.
Get Your First 5-Star Review This Week14 days free. Setup takes 2 minutes. Cancel anytime.
InsightReviews
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